We are happy! We are happy with the canvas and especially the fact that you noticed a flaw and allow me to do a correction prior to completing the job.
I will certainly use your services again in the near future.
Jean Crepin, Edmonton | frustrated... I am extremely frustrated that I ordered my canvas from you last Tuesday morning and was told it would arrive 3-4 days later. Little did I know that it wouldn\'t even be sent out until a week later. By the time I should have received my canvas, it hadn\'t even been sent out. Not a peep from you guys. Not an explanation. Not an apology. Not even a heads up. Needless to say, I am frustrated. If you are running behind, let people know that are depending on your product. I had to call and inquire about the status of my order since there was no tracking number online and it had already been over a week (clearly there was no number because it hadn\'t even been sent yet) to be told, \"I don\'t know what to tell you. You should hopefully get it by Friday.\" Not even an apology or better explanation. I was depending on you guys for a deadline. That is all thrown out the window.
KEENART: We shipped the artist canvas four days after we received the order, and the free shipping took 3 days, unfortunately for an important order like this the Customer didn\'t ask for rush services or express shipping, we are really sorry for any inconvenience this may have caused. Please for next order remind us the deadline in order note section.
Robin C., San Francisco, CA | THANK YOU! Thank you, once again, for sending a new canvas. We received it on Monday, and the canvas itself is perfect. The wrap is lovely and care has obviously been taken with the finishing. The colours are deep and rich and the canvas material is beautifully soft/supple. It looks amazing!
I would also like to say thanks for the fantastic job on the 6 other canvases I ordered. They are amazing and the clients are exceptionally pleased with them.
Again, I look forward to providing you with my business, and would be happy to provide a review of your services.
Jennifer, Seattle | happy Thanks -- helpful info indeed. Today I got confirmation that my order's been shipped! WOW was that ever fast! Your production facility must be huge -- and super-busy. Thanks to everyone involved with completing/shipping orders. Lookin' forward to seeing these canvases!
Jooly, |