Excellent service Excellent service. Quick turn around time ordered on Dec 14th, received an email to clarify info on the 15th (happy to receive email as I was unsure about size so this communication put my mind at ease) and received email stating it was in transit with Canada Post the next day. Received delivery on Dec 21st. Very pleased with product.
Jean, Ottawa | Thank u for the prompt service I appreciate it immensely. I will be using your services for larger prints in the coming months & have already recommended you to other friends.
Thank you again,
Sara K., Toronto | high quality framing I got my frame quite quickly, even though I was worried Canada post would be on strike. It was packed really well, and every framing material they use is very high quality!! I love the non-glare plexiglass especially. It was also priced reasonably, as opposed to Michaels which is just ludicrously expensive. Thanks so much!
Alana, Calgary | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal |