Save up to 55% on select size canvas wraps and fine-art prints. To see our today's offers and deals click here. 

Boston Print On Canvas, Custom Made Wood/Metal Frames, Block Mounting & Handmade Oil Paintings
  My Account     My Uploads     My Cart     Deals  

 Shipping Information:
Your order will be shipped as soon as production is finished and payment is received. Orders paid for by check will be delayed up to 2 weeks, to ensure the payment has cleared.
  1. We ship your order by either FedEx ,DHL or UPS. A tracking link will be provided so you can track your order throughout the shipping process. You can track the status of your orders, or view/print all order invoices online, by logging into your account on the "My Account" page.
  2. Average delivery times (once your order leaves our facility) are as follows:
    UPS/FedEx/Canada Post Standard: 3-6 business days
    UPS/FedEx/Canada Post Expedited: 1-3 business days
  3. We ship only within the United States & Canada.
  4. Please note: We do not ship to Puerto Rico, the Virgin Islands, Hawaii, Alaska, or outside of North America. Unfortunately, we are also unable to ship to APO, FPO, or DPO addresses. In addition, we reserve the right, upon providing notice to the customer, to increase the price to cover:
    * previously unforeseen charges for rural addresses or oversize products.
  5. Overweight or Oversize items do not qualify for Free Shipping.
We offer free Standard Shipping on orders over $99, otherwise Flat Rate Shipping Fee is $19. *

* Taxes, rusher order fees, image license fees and order discounts will not be considered as the total amount of your order when calculating the order's total for free shipping qualifications.

 Shipping Overweight / Oversize Items:
Overweight/ Oversize Items If you see this icon in your shopping cart, at least one of the items in your cart is Overweight or Oversize. Based on the shipping address provided, surcharges may apply to orders which contain overweight or oversize items.

Factors Affecting Shipping Rates:
- Product Size: for example: Picture Frame size and profile, or large Mounting Board sizes.
- Shipping Address: how far from our production center the delivery destination is located.
- Shipping Address type: residential or commercial. Freight/truck companies charge around $70-$120 for residential address delivery.
- Product Type: Prices will vary based on whether we are shipping assembled frames or un-assembled frames.

In these instances, after completing your order you will receive an email with the updated shipping amount, which you may choose to accept, or decline and cancel the order without any charges. Please note: your credit card will not be charged until we hear back from you. Thank you for your understanding.


 Shipping FAQs:

Q1 : Can you ship my order to someone else?
Q2 : Do you offer gift wrapping?
Q3 : Do you ship internationally?
Q4 : Is your company information printed on the canvases that I order?
Q5 : My order has arrived damaged - what should i do?
Q6 : I need my order by a certain date, what do I do?
Q7 : What are your shipping options?
Q8 : Who do you ship with?
 

Q1 : Can you ship my order to someone else?
Yes, the shipping address can be any Canadian or US address. However, if you are splitting up your order to ship to different addresses, each shipment must be $99 or more to quality for free shipping.

Q2 : Do you offer gift wrapping?
No, not at this moment. However, we are happy to include a personalized note to the recipient of the artwork. Please let us know what you would like the note to say in the Notes section when you check out.

Q3 : Do you ship internationally?
No, we only ship within the USA & Canada. Extra shipping charges apply to Hawaii and Alaska addresses.

Q4 : Is your company information printed on the canvases that I order?
We do not print our company name on the canvas. We do place a small sticker on the back of the canvas that states it was printed and mounted by us, but if you do not want this label, simply indicate this in the note section of the order form and we will not use our stickers. Another option is to design your own mailing stickers.

Q5 : My order has arrived damaged - what should i do?
Please keep the original shipping boxes in case the carrier company needs them for inspection. Email some pictures of the problem to info@keenartmedia.com, and include your order number. We will handle the problem from there, and will be in contact as quickly as possible.

Q6 : I need my order by a certain date, what do I do?
If your order needs to arrive by a deadline (ie for a show, exhibition, gallery, etc), please provide the date in the order notes when checkout. Although we usually meet our turnaround times, they are not always guaranteed. If we feel that we are unable to meet your deadline, we may send an email recommending rush order or express shipping fees before production.

Q7 : What are your shipping options?
We offer Standard and express shipping. With Standard Shipping, you will receive your order within 3-6 business days once production is done. If you need it in a hurry, select express Shipping and your order will arrive within 1-3 business days of production. Pickup is not an option for most cities.

Q8 : Who do you ship with?
We use FedEx, UPS or Canada post for majority of orders. We may use other courier & freight companies for local deliveries.
If you don't find the answer you're looking for here, please contact us.

 
 
Quick Info
Home
Contact us
My Account
About us
Sitemap
 
Social Media
Blog
Twitter
FaceBook
Instagram
Products
Pricing
Canvas Prints/Frames
Fine Art Prints
Metal & Natural Wood Prints
Handmade Oil Paintings
Plaque Mounting
Custom Greeting Cards
Boston Wood Picture Frames
Boston Metal Picture Frames
Boston Floater Frames
Canvas Stretcher Bars
Custom Stretcher Frames
Boston Wood Panels Stocked Sizes
Boston Custom Wood Panels
Gift Certificates
Print Instagram Photos
Jersey Shadow Box Frames
Resin Coatings
Textile Printing, Dye-Sublimation
Coffee Mug Prints
Boston Cityscape & Nature Prints
Services
Artwork Scanning
Collages on Canvas
Word Cloud Design
Effects, Pop art
Artist Gallery program
Local Artists
Classic Art Paintings
Canvas Stretching
Canvas Transfer
Dry Mounting & Lamination
Custom Size Mounting Boards
Classic Art Prints Galleries
Art Galleries
Art Consultation Services
Boston Art Supplies
Help
Ideas Galleries
FAQs
Glossary, Framing
Resources
How it works?
Canvas Edge Options
Order Problems?
Matboards
ART IN Boston
Terms & Conditions
Privacy Policy
Order
My Account
Pro Account
Rush Orders
Shopping Cart
Group Buying Coupon Codes
Discounts / Newsletter
Referral
Payment Methods
Testimonials
Corporate Art
***  Deals
Shipping
 Visa
 MasterCard
 Paypal
Boston Massachusetts Giclee On Canvas, Fine Art Printing - Art Scanning & Reproductions - Handmade Oil Paintings - Custom Wood Panels, Metal Picture Framing - Block/Plaque Mountings, Large Format Dry Mounting & Lamination - Art Supplies: Stretcher Bars, Cradled Wood Panels and Artist Canvas - Collages On Canvas - Plexi/Acrylic Face Mounts - Block Acrylics, Fabric Printing, Dye Sublimation - Cityscape Skyline Prints, Resin, Photo Gifts and more...

A division of USAOnCanvas.com :: New York prints on canvas - Gallery Picture Frames



© 2002-2018 - KeenART Media Ltd.